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Residential Recycling

  1. How do I dispose of household hazardous waste, oil, batteries and electronic components?
  2. What do I do with large or bulky items?
  3. What if I already collect recyclable items for a local charity?
  4. What if I see people scavenging through my carts?
  5. What will I do with my old trash can?

Commercial Recycling

  1. How do I know if I am in a Franchised City?
  2. I understand many cities charge franchise and other fees. Can I avoid or reduce the amount of these fees?
  3. Can I save money on my trash bill by switching service or recycling?
  4. There is very little space at our firm for recycling, are there recycling programs for limited space?
  5. Can I reduce the size of my bin as well as my pickups per week to save money?
  6. Is a multi-family complex such as apartments, condominiums and townhouses considered commercial?
  7. What is Assembly Bill 939 (AB 939)?

Residential Recycling

  1. How do I dispose of household hazardous waste, oil, batteries and electronic components?
    If you are a Gardena single-family resident, please call the Phoenix Waste & Recycling Services toll-free at 888-699-7776. All other residents or small businesses may gather your household hazardous waste into a sturdy box/container and call the Los Angeles County Environmental Hotline at 888-253-2652. After you choose your choice of language, dial extension 3 for information on the Roundup-Hazmobile or oil recycling center near you.
  2. What do I do with large or bulky items?
    To aid in the disposal of large, bulky items such as refrigerators, furniture, stoves, and water heaters for Gardena residents, Phoenix Waste & Recycling Services will provide collection of such items with a separate truck at no charge. Appointments for these collections can be made by calling 888-699-7776.
  3. What if I already collect recyclable items for a local charity?
    Phoenix Waste & Recycling Services encourages community support of charitable organizations. Any recyclable materials not accepted by charity should be placed in the blue recycling cart for collection. All of your recycling efforts contribute to the success of the recycling program and reduces the amount of waste.
  4. What if I see people scavenging through my carts?
    If you see people going through your carts or removing your recyclables, please call your local Police Department's non-emergency number for assistance.
  5. What will I do with my old trash can?
    Do not use your old, non-automated cans for your residential trash collection program. Please use the carts provided to you. The carts work with the automated system and enhance the appearance of your neighborhood. If you desire to have your old trash can(s) removed, request a "TAKE ME AWAY" sticker, apply it to the side of the can(s), set it out at the curb, and we will take it away. You can request this sticker by calling 888-699-7776.

Commercial Recycling

  1. How do I know if I am in a Franchised City?
    UPW is very familiar with franchised cities in California. Each city is different, so please call us toll-free at 866-699-7600 to determine the status of a city’s franchise arrangement.
  2. I understand many cities charge franchise and other fees. Can I avoid or reduce the amount of these fees?
    Yes, by recycling. The more your firm recycles, the less fees are charged to your account. Most city fees are on trash, but many have incentives for recycling.
  3. Can I save money on my trash bill by switching service or recycling?
    Yes. UPW is a very competitive trash company with a variety of cost-effective recycling programs that can save your firm time and money while providing excellent service.
  4. There is very little space at our firm for recycling, are there recycling programs for limited space?
    Absolutely. Just call our toll-free number 866-699-7600 and UPW will design a recycling program that will fit your needs.
  5. Can I reduce the size of my bin as well as my pickups per week to save money?
    Yes. Often, other trash companies tend to over-service their business accounts. UPW will provide a trash review of your firm’s collection services and lower your collection costs by revising the size and number of your bin(s) while reducing service.
  6. Is a multi-family complex such as apartments, condominiums and townhouses considered commercial?
    Yes, often they are. As a result, they are not collected in the same manner as single-family homes.
  7. What is Assembly Bill 939 (AB 939)?
    Assembly Bill 939 was approved by the State of California in 1989 to avoid wasteful practices by businesses and residents while maximizing the life of our local landfills. By requiring recycling programs, AB 939 legislation hopes to protect the environment, extend the life of California landfills and avoid future burning of trash through incineration.

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